Zammad/Jira Web: Create Issues from Zammad Helpdesk
Zammad/Jira Web is a web extension for Chrome that allows users to create issues directly from the Zammad Helpdesk. This unofficial extension provides a seamless integration between Zammad and Jira, making it easier for users to manage and track issues.
With Zammad/Jira Web, users can quickly create new issues from within the Zammad Helpdesk interface. By simply clicking on the extension icon, a new Jira issue form is displayed, pre-filled with relevant information from the Zammad ticket. This eliminates the need for manual data entry and streamlines the issue creation process.
The extension also allows users to customize the mapping between Zammad and Jira fields, ensuring that the right information is transferred accurately. This flexibility caters to different workflows and ensures a smooth transition between the two platforms.
Zammad/Jira Web is a valuable tool for teams using Zammad Helpdesk and Jira for issue management. It simplifies the process of creating and tracking issues, saving time and improving efficiency.